WE ARE LOOKING FOR 5 CUSTOMER SERVICE PEOPLE
Customer Service Assistant
Duties to include
• Resolve customer requests via phone, email, or other methods
• Use phone to reach out to customers and verify required information.
• Assist with placement of orders, credits, or replacement products.
• Meet and exceed the agreed specific performance objectives.
• Ensure that all customer complaints, issues and queries reach a successful and appropriate conclusion.
• Build and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.
• Minimum of 2 years sales or telesales experience
• Strong customer service background
• Experience of building relationships with customers
• Able to provide evidence of working in a target related environment
• Track record of understands how to reach and identify prospective customers