Customer Service Assistant
Posted on: February 28th 2017
Buckinghamshire
£15,000 to £20,000 per Annum
Commercial Staff

WE ARE LOOKING FOR 5 CUSTOMER SERVICE PEOPLE

Customer Service Assistant

Duties to include
• Resolve customer requests via phone, email, or other methods
• Use phone to reach out to customers and verify required information.
• Assist with placement of orders, credits, or replacement products.
• Meet and exceed the agreed specific performance objectives.
• Ensure that all customer complaints, issues and queries reach a successful and appropriate conclusion.
• Build and maintain business relationship with clients by providing prompt and accurate service so as to promote customer loyalty.

Criteria required.

• Minimum of 2 years sales or telesales experience 
 • Strong customer service background 
 • Experience of building relationships with customers 
 • Able to provide evidence of working in a target related environment 
 • Track record of understands how to reach and identify prospective customers